System Analyst IT Support Services
Position summary
Introduction
Job description
Skills and Competencies Required
1. Behavioural
2. Intellectual and ethical integrity
3. Sound interpersonal relations
4. Embraces diversity
5. Emotional maturity
Leadership
1. Ability to work and interact effectively with people
2. Team player
3. Results orientated stakeholder management
4. Motivating teams
5. Effective at driving short term actions consistent with long term goals
6. Working in a team towards a common goals and the ability to lead and empower a team
Knowledge
1. Understanding of an IT environment
2. Fault logging system
3. International Organisation for Standardisation (ISO) 9001
4. Relevant system functional • Information Technology Infrastructure Library (ITIL) processes
5. Understanding Eskom business and value chains
6. Apply solutions to business problems
7. Systems development life cycle (SDLC)
8. Applications and infrastructure.
9. Good understanding of Eskom and Group IT strategic goals and priorities
Skills
1. Strong verbal, written communication
2. Presentation
3. Good problem solving and analytical
4. Application and operating system configuration
Key Responsibilities
1. Provide user support for logged incidents and requests.
2. Develop solutions and enhancements on backend services and systems.
3. Perform system testing.
4. Perform system changes and enhancements.
5. Perform process documentation and reviews.
Minimum requirements
Qualification(s):
Ø National Diploma in Information Technology/Engineering/Information Systems at NQF6 with 240 credits
Related Minimum Experience:
Ø 3 years experience in information technology.
If you have not been contacted within 28 days after the closing date of this
advertisement, please accept that your application was unsuccessful.”
“Eskom is committed to equality, employment equity, and diversity. In accordance
with the employment equity plan of Eskom and its employment equity goals and
targets, preference may be given, but is not limited, to candidates from underrepresented
designated groups. Eskom reserves the right not to make an
appointment to the posts as advertised. Candidates with disabilities are encouraged
to apply for positions.”
Eskom is committed to providing a smoke-free environment for its employees and visitors at the
workplace.
Kindly note if you require any assistance click on the link below:
Candidate support ( Internal and External): Candidate.support@ci.hr