Officer People Relations
Position summary
Introduction
Job description
Key Responsibilities
- Support management in participative structures in the business units
- Assist with the management of industrial action in the BU`s within management level
- Conciliating / Mediating / settlements
- Arbitration and pre-dismissal arbitration
- Provide strategic support to management in the BU`s
- Provide industrial relations training and development service in the BU`s
- Monitor People Relations key performance indicators and ensuring compliance
Skills and Competencies Required
Behavioural:
- Integrity
- Honesty
- Trustworthiness
- Professionalism
Leadership:
- Team player
- Motivating teams
- Coaching
- Mentoring
- Developing
Knowledge:
- Basic Conditions of Service
- Collective Agreements
- Terms and Conditions of employment
- Business acumen
- Industrial Action protocols
- Policies and Procedures
- Business Risk Management
- Case Law
- Disciplinary Procedures
- Industrial Relations
- Consequences management
- Dispute resolution mechanism
- Labour legislation
- Conflict Management
Skill:
- Communication skills
- Report writing
- Conflict management skills
- Negotiation and mediation skills
- Presentation skills
- Analytical ability
- Leadership skills
- Litigation and legal drafting skills
- Collating and interpretation of data
- Investigation skills
- Problem solving skills
- Computer literacy
- Organisational skills
- Political astuteness
Attributes:
- Assertive
- Cognitive
- Networking
- Decisiveness
- Ability to stand alone
- Detail orientated
- Leadership
- Motivational
- Stress/ frustration tolerant
- Big picture thinker
- Logical
- Systematic
- Resilient
- Structured
- Observant
- Proactive
- Objective
Assessment:
- Measurement of demonstrated application of skills and knowledge of IR related objectives
Minimum requirements
Qualification(s):
- National Diploma in Labour Relations / Industrial Relations / Human Resources /Labour Law at NQF 6 with 240 Credits
Experience:
- 3 Years Related Experience in Employee Relations environment
Disclaimer:
“If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”
“NTCSA is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of NTCSA and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups. NTCSA reserves the right not to make an appointment to the posts as advertised. Candidates with disabilities are encouraged to apply for positions.”
NTCSA is committed to providing a smoke-free environment for its employees and visitors at the workplace.