Officer Key Sales and Customer Service

Listing reference: eskom_002235
Listing status: Online
Apply by: 9 January 2026
Position summary
Industry: Electricity, Energy & Water Supply
Job category: Customer Service
Location: Sunninghill
Contract: Permanent
Remuneration: Market Related
EE position: No
Introduction
Area of specialization: To provide technical, administrative support to key customer executives regarding electricity-related products and services tailored for customer specific requirements. Task Grade: T12 Department: Trading Accounts Business Unit: International Trader Location: Megawatt Park, Gauteng
Job description

Key Responsibilities 

  • Provide forecasting support.
  • Provide customer service support.
  • Provide advice and technical support.
  • Provide administration and information system support.
  • Provide tariffs, incentives and support.
  • Provide sales support. 

Skills and Competencies Required 

Behavioural: 

  • Integrity
  • Honesty
  • Trustworthiness
  • Professionalism 

Leadership: 

  • Team player
  • Motivating teams
  • Coaching
  • Mentoring
  • Developing 

Knowledge: 

  • Tariffs
  • Forecasting
  • Customer relations            

Skill 

  • Customer interface
  • Interpersonal
  • Analytical
  • Communication
  • Computer literacy

Minimum requirements

Qualification(s): 

  • National Diploma/National N Diploma in Engineering/Commerce/Business Management/Finance at NQF6 with 240credits 

Experience: 

  • 3 years’ Related Experience in dealing with customers in the fields of engineering, technology, finance or other related disciplines.

Disclaimer:

 “If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.” 

“NTCSA is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of NTCSA and its employment equity goals and  targets, preference may be given, but is not limited, to candidates from under-represented designated groups.  NTCSA reserves the right not to make an appointment to the posts as advertised.  Candidates with disabilities are encouraged to apply for positions.” 

NTCSA is committed to providing a smoke-free environment for its employees and visitors at the workplace.

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