Key Performance Areas

·       Support management in participative structures in the business unit.

·       Assist with the management of industrial action in the BU.

·       Assist with conciliating, mediating and settlements.

·       Assist with arbitration and pre-dismissal arbitration.

·       Provide strategic support to management in the BU.

·       Monitor, audit and reporting.

·       Provide IR training and development services.

·       Monitor People Relations key performance indicators and ensure compliance.

Competencies Required

Behavioural

·       Integrity

·       Honesty

·       Trustworthiness

·       Professionalism

Leadership

·       Team Player

·       Motivating Teams

·       Coaching

·       Mentoring

·       Developing 

Knowledge

·       Basic Conditions of Service

·       Collective Agreements

·       Terms and Conditions of employment

·       Business acumen

·       Industrial Action protocols

·       Policies and Procedures

·       Business Risk Management

·       Case law

·       Disciplinary procedures

·       Industrial Relations

·       Consequences management

·       Dispute resolution mechanism

·       Labour legislation

·       Conflict management

Skills

·       Communication

·       Report writing

·       Negotiation and mediation skills

·       Presentation

·       Analytical ability

·       Leadership skills

·       Litigation and legal drafting skills

·       Collating and interpretation of data

·       Investigation skills

·       Problem-solving skills

·       Computer literacy

·       Organisational skills

·       Political astuteness

Attributes

·       Assertive

·       Cognitive

·       Networking

·       Decisiveness

·       Ability to stand alone

·       Detail orientated

·       Motivational

·       Stress / frustration tolerant

·       Big picture thinker

·       Logical

·       Systematic

·       Resilient

·       Structured

·       Observant

·       Proactive