Re-Advert Assistant Officer Customer Relations

Listing reference: eskom_000815
Listing status: Online
Apply by: 30 October 2025
Position summary
Industry: Electricity, Energy & Water Supply
Job category: Electrical Engineering
Location: Northern Limpopo
Contract: Permanent
Remuneration: Market Related
EE position: No
Introduction
Area of specialization: To establish and maintain customer relationship and stakeholder expectations by informing, negotiating, and promoting public awareness on NTCSA Transmission business, by liaising between the Transmission Grid, internal and external stakeholders to promote respect by the public of NTCSA assets and awareness on safety issues pertaining to supply of electricity.
Job description

Department: Line & Servitudes

Business Unit: Northern Grid

Location: Polokwane & Rustenburg

Position/Task Grade: T10

Minimum Requirements

 Qualification(s): 

  • National Diploma Marketing/Finance/Commerce/Engineering/Social Science/Business Mngmt/Customer Service at NQF 6 with 240 Credits 

 Related Minimum Experience:

  • 3 years Lines and Servitudes Inspections, dealing with various stakeholders especially in communications and public administration 

 Skills and Competencies Required:

Leadership

  • Coaching
  • Mentoring
  • Team playe
  • Developing

Behavioral

  •  Integrity
  • Honesty
  • Trust worthiness
  • Professionalism 

Knowledge

  • Transmission maintenance practices and procedures  
  • Customer relations practices
  • Business Management System
  • NTCSA servitude rights and practices
  • Knowledge of OHS act 

If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”

“NTCSA is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of NTCSA and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.  NTCSA reserves the right not to make an appointment to the posts as advertised.  Candidates with disabilities are encouraged to apply for positions.”

NTCSA is committed to providing a smoke-free environment for its employees and visitors at the workplace.

Minimum requirements

 Qualification(s):

  • National Diploma Marketing/Finance/Commerce/Engineering/Social Science/Business Mngmt/Customer Service at NQF 6 with 240 Credits

Related Minimum Experience:

  • 3 years Lines and Servitudes Inspections
  • Dealing with various stakeholders especially in communications and public administration

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