Behavioural:

·       Intellectual and ethical integrity

·       Sound interpersonal relations

·       Embraces diversity

·       Teamwork

·       Emotional maturity

Leadership:

·       Ability to work and interact effectively with people

·       Team player

·       Results-orientated Stakeholder management

·       Motivating teams

·       Effective at driving short-term actions that are consistent with long term goals

·       working in a team towards a common goal as well as the ability to lead and empower a team

Knowledge:

·       Understanding of an IT environment

·       Fault logging system

·       International Organisation for Standardisation (ISO) 9001

·       Relevant system functional

·       Information Technology Infrastructure Library (ITIL) processes

·       Understanding Eskom business and value chains

·       Apply solutions to business problems

·       Systems development life cycle (SDLC)

·       Applications and infrastructure.

·       Good understanding of Eskom and Group IT strategic goals and priorities

Skill:

·       Strong verbal, written communication

·       Presentation

·       Good problem solving and analytical

·       Application and operating system configuration

Key Responsibilities

• Provide user support for logged incidents and requests
• Developing Solutions and enhancements on backend services and systems
• Performs system testing
• Perform system changes and enhancements
• Perform processes documentation and reviews