·       Skills and Competencies Required

       Leadership

·       Ability to work and interact effectively with people

·       Team player

·       Results-orientated Stakeholder management

·       Motivating teams

·       Effective at driving short-term actions that are consistent with long term goals

·       Teamwork – working in a team towards a common goal as well as the ability to lead and empower a team

       Behavioral

·       Intellectual and ethical integrity

·       Sound interpersonal relations

·       Embraces diversity

·       Teamwork

·       Emotional maturity

       Knowledge

·       Understanding of an IT environment

·       Knowledge of fault logging system

·       Knowledge of ISO 9001

·       Relevant System functional knowledge

·       Knowledge of ITIL processes Understanding of Eskom Business and value chains

·       Apply solutions to business problems

·       Knowledge on systems development life cycle (SDLC)

·       Applications and infrastructure

·       Fault logging system

·       Knowledge of Middleware technologies and system integration.

       Skill

·       Strong communication (verbal, written, presentation)

·       Good problem solving and analytical skills

·       Application and Operating System Configuration skills

·       Good understanding of Eskom and Group IT strategic goals and priorities

      Key Responsibilities

·       Provide user support for logged incidents and requests

·       Developing solutions

·       Performs system testing

·       System changes and enhancements

·       Process documentation and reviews 

 “If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”

“Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and  targets, preference may be given, but is not limited, to candidates from under-represented designated groups.  Eskom reserves the right not to make an appointment to the posts as advertised.  Candidates with disabilities are encouraged to apply for positions.” 

Eskom is committed to providing a smoke-free environment for its employees and visitors at the workplace.