Assistant Officer Key Customer Relations
Position summary
Introduction
Job description
Skills and Competencies Required:
Leadership
- Team player
- Motivating teams
- Coaching
- Mentoring
- Developing
Behavioral
- Integrity
- Honesty
- Trustworthiness
- Professionalism
Knowledge
- Workflow management
- Workflow system
- Customer acquisition process
- Eskom system and data base
- Provincial infrastructure
- Value chain processes
Skills
- Communication
- Interpersonal
- Relationship building
- Functional and technical
- Problem solving
- Analytical
- Negotiation
Key Responsibilities
- Support the provision of product and service function.
- Coordinate customer relations management.
- Assist in revenue management.
- Support the coordination of resources.
- Implement and distribute information.
Minimum requirements
Qualification(s):
- National Diploma/ National N Diploma in Mathematics/ Engineering/ Finance/ Commerce/ Statistics/ Computer Science/ Information Systems/ Data Science/ Business Management/ Science at NQF6 with 240 credits.
Related Minimum Experience:
- 2 Years’ Experience in working with customers and customer relations or data science or forecasting.
“If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”
“Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups. Eskom reserves the right not to make an appointment to the posts as advertised. Candidates with disabilities are encouraged to apply for positions.”
Eskom is committed to providing a smoke-free environment for its employees and visitors at the workplace.
Kindly note if you require any assistance click on link below for support or email: Candidate Support (Internal and External candidates) email: Candidate.support@ci.hr