System Analyst IT Support Services – SAP CoE

Listing reference: eskom_005451
Listing status: Online
Apply by: 29 June 2026
Position summary
Industry: Electricity, Energy & Water Supply
Job category: IT and Telecommunications
Location: Sunninghill
Contract: Permanent
Remuneration: Market Related
EE position: No
Introduction
Position/Task Grade: T09 Area of specialization: Provide system and end user support in line with production services offerings and Group Information Technology (IT) operating model. Department: Application Delivery Business Unit: SAP COE Location: MWP, GP Reference Number: 50458726GS Closing Date: 29 June 2026
Job description

       Leadership

·       Team player

·       Ability to work and interact effectively with people

·       Results orientated

·       Work under pressure

     Behavioral

·        Integrity

·        Professionalism

·        Teamwork

·        Proactive

·        Ethical

       Knowledge

·        Understanding IT environment

·        Fault logging system

·        International Organization for Standardization (ISO) 9001

·        Relevant System functional knowledge

·        Basic knowledge of Information Technology Infrastructure Library (ITIL) process

·        Basic Eskom business processes

      Skill

·        Strong verbal and written communication

·        Good problem solving and analytical

·        Business acumen

·        Application and system configuration

·        Computer literacy

     Key Responsibilities

·        Provide user support.

·        Monitor applications.

·        Perform system testing.

·        Execute quality management of documentation.

·        Serve as document management system controller.

·        Monitored services delivered 

 “If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”

“Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and  targets, preference may be given, but is not limited, to candidates from under-represented designated groups.  Eskom reserves the right not to make an appointment to the posts as advertised.  Candidates with disabilities are encouraged to apply for positions.” 

Eskom is committed to providing a smoke-free environment for its employees and visitors at the workplace.

Minimum requirements

       Qualification(s):

·       National Diploma in Information Technology/Information

Management/Sciences/Engineering at NQF6 with 240 credits

      Related Minimum Experience:

·       2 Years’ Experience in systems and business processes

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