Graduate in Training - Customer Service
Position summary
Introduction
Job description
Skills and Competencies Required:
· Good communication skills
· Have the ability to understand technical concept
· Be safety conscious
· Have conscientious and self-discipline approach
· Be responsible and committed
· Have emotional resilience
· Have the ability to perform physical work
· Positive attitude
· Be able to work as part of a team
Key Responsibilities
· Implement the total Customer Service policies, procedures and processes – Customer Care, Customer Relations, Pricing & Contracts Management, Acquire Customer, FBE & Vending Management, Contact Centre, Marketing Services
Minimum requirements
· Qualification(s):
B Degree in Marketing/ Finance/Commerce/Engineering/ Social Science/Business Management/Customer Service at NQF7 with 360 Credits
· Minimum Related Experience:
No work experience
“If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”
“Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups. Eskom reserves the right not to make an appointment to the posts as advertised. Candidates with disabilities are encouraged to apply for positions.”
Eskom is committed to providing a smoke-free environment for its employees and visitors at the workplace.
Candidate Support (Internal and External candidates) email: Candidate.support@ci.hr