•       Integrity

•       Honesty

•       Trustworthiness

•       Professionalism

 

 

•       Team player

•       Motivating teams

•       Coaching

•       Mentoring

•       Developing

 

 

 

•       Customer service value chains and processes

•       Wires processes, marketing concepts

•       Understanding of customer`s business, market sectors, customer services 

               theories and best practices

•       Eskom`s policies and procedures affecting Eskom customers

•       Contractual and commercial understanding, relevant systems   

 

 

•       Communication

•       Negotiation and conflict handling

•       Analytical

 

 

•       Manage the acquire customer function process implementation.

•       Plan and optimise acquiring customer processes.

•       Liaise with service partners to ensure timeous connections for customers.

•       Provide support for the implementation of a client office framework and customer acquisition projects.

•       Manage delivery service and employees.

 

Kindly apply for the position online by clicking on the link below:

 

“If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”

 

“NTCSA is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of NTCSA and its employment equity goals and  targets, preference may be given, but is not limited, to candidates from under-represented designated groups.  NTCSA reserves the right not to make an appointment to the posts as advertised.  Candidates with disabilities are encouraged to apply for positions.” 

 

NTCSA is committed to providing a smoke-free environment for its employees and visitors at the workplace.