·       Skills and Competencies Required:

       Leadership

• Live the Eskom vision and values

• Promote teamwork

• Tactical thinking and decision making

• Results oriented

• Stakeholder management.

• Ability to work and interact effectively with people at senior level.

• Mentoring and developing resources

      Behavioral

• Integrity

• Honesty

• Trustworthiness

• Professionalism

     Knowledge

• Understanding an Information Technology (IT) environment

• Expert knowledge of systems development life cycle (SDLC)

• International Organisation for Standardization (ISO) 9001

• Applications and infrastructure

• Fault logging system

• Business experience

o   Call Recording Management

o   Workforce Management Solution (WFM)

o   Outage Management Solution (OMS)

o   Meter Asset Management Systems (MAMS)

       Skill

• Strong written and verbal communication 

• Good problem solving 

• Analytical 

• Business acumen

• Project management

• System configuration

• Business process re-engineering

• Interpersonal relations

·       Mobility Service Suite configuration

·       Dispatching Queries 

     Key Responsibilitie

·       Provide a consultative service to customers.

·       Perform business re-engineering.

·       Test solutions.

·       Provide user support for logged problems and information requests. ·       Provide system solution training.

·       Monitor the status of the production interface jobs daily.

“If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”

“Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.  Eskom reserves the right not to make an appointment to the posts as advertised.  Candidates with disabilities are encouraged to apply for positions.” 

Eskom is committed to providing a smoke-free environment for its employees and visitors at the workpla