·       Skills and Competencies Required

       Leadership

·       Team player

·       Results orientated

·       Take initiative and ownership 

       Behavioral

• Integrity

• Professionalism

• Proactive

• Ethical

• Trustworthiness

Customer focused

       Knowledge

• Understanding an information technology (IT) environment including cloud-based services such as Microsoft 365

• Fault logging system

• International Organisation for Standardization (ISO) 9001

• Relevant system functional knowledge

• Basic knowledge of Information Technology Infrastructure Library (ITIL) process

• Basic Eskom business processes

• Configure applications

• Use Microsoft (MS) Office and Microsoft 365 tools such as Teams, SharePoint, OneDrive and Outlook

• Navigate through systems 

    Skill

• Strong verbal and written communication 

• Good problem solving and analytical 

• Business acumen

• Application and system configuration

• Computer literate with experience on Microsoft productivity tools

• Work and interact effectively with people

• Valid driver’s license

      Key Responsibilities

·       Provide user support.

·       Perform application monitoring.

·       Conduct research, environmental scanning and information analysis.

·       Conduct documentation quality management.

·       Act as document management system controller.

·       Monitor service delivery

 “If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”

“Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and  targets, preference may be given, but is not limited, to candidates from under-represented designated groups.  Eskom reserves the right not to make an appointment to the posts as advertised.  Candidates with disabilities are encouraged to apply for positions.” 

Eskom is committed to providing a smoke-free environment for its employees and visitors at the workplace.