Officer Information Management Customer Relations
Position summary
Introduction
Job description
Skills and Competencies Required
Leadership
- Team Player
- Coaching
- Professionalism
- Honesty
- Integrity
- Self- motivate
- Interpersonal
- Ability to work under pressure and deadlines
Knowledge
- Understanding of business processes
- Information Technology
- Application delivery and management processes
- Business operations management
- Business process design
- Infrastructure operations and information management elements
Skill
- Analytical
- Communication and presentation
- Facilitation
- People
- Customer liaison
- Relationship building
- Problem solving
- Influence various levels of management
- Conflict handling
- Negotiation
Key Responsibilities
Liaise with customers through onsite engagements.
Implement service level agreements (SLA’s) in the business
Managing projects in the execution of information technology (IT) solutions
Monitor services delivered
Minimum requirements
Minimum Requirements
Qualification(s)
· National Diploma/National N Diploma in Information Management/Information Technology at NQF6 with 240 credits
Related Experience:
· 3 years: Experience in IT/IM environment with relevant business knowledge
Disclaimer
“If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”
“Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups. Eskom reserves the right not to make an appointment to the posts as advertised. Candidates with disabilities are encouraged to apply for positions.”
Eskom is committed to providing a smoke-free environment for its employees and visitors at the workplace.
