Leadership

·       Live the Eskom vision and values

·       Grow people

·       Ignite passion

·       Promote teamwork

·       Encourage the right behavior

·       Promote open and transparent communication

·       Relationship building and team collaboration

·       Ability to share-ownership and drive results as a team

       Behavioral

·       Integrity

·       Honesty

·       Trustworthiness

·       Professionalis

       Knowledge

·       Eskom divisional business

·       Eskom IT systems

·       Business processes, policies and procedures

·       Relevant IT legislation and requirements

·       Assessing and articulating risk tolerances

·       Domain expertise in function and terminology

·       Identify root cause of issues or problems

       Skills

·       Strong writing, verbal communication

·       Presenting

·       Conflict management, negotiation and problem-solving

·       Capable of setting expectations with partners and achieving alignment and agreement

·       Break down silos inside and outside an organization

·       Shift opinions using influence over positional power

·       Dealing with difficult customers

·       Ability to connect strategy to execution

     Key Responsibilities

·       Monitor and manage services provided to customers.

·       Manage business requirements (demand management).

·       Provide custodianship for the IT service catalogue.

·       Ensure regular contact and communication with Group IT customers.

 “If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”

“Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and  targets, preference may be given, but is not limited, to candidates from under-represented designated groups.  Eskom reserves the right not to make an appointment to the posts as advertised.  Candidates with disabilities are encouraged to apply for positions.” 

Eskom is committed to providing a smoke-free environment for its employees and visitors at the workplace.