Senior General Manager: Grow
Position summary
Introduction
Job description
· Skills and Competencies Required
· Behavioral:
o Accountability
o Integrity
o Honesty
o Trustworthiness
o Professionalism
o Customer Responsiveness
o Resilience
o Adaptability
o Ethical Conduct
o Service Orientation
· Leadership:
o Strategic Leadership
o Executive Influence
o Results Orientation
o Stakeholder Management
o Collaboration
o Change Leadership
o Coaching and Mentoring
o Decision Making
o Conflict Resolution
· Knowledge:
o Electricity Distribution and the Utility Industry
o Energy Markets and Market Reform
o Commercial, Sales and Revenue Management
o Customer Operations and Service Delivery
o Electrification and Universal Access Programmes
o Free Basic Electricity and Affordability Frameworks
o Public Sector Governance and Regulatory Frameworks
o Risk and Compliance Management
o Financial and Budget Management
o Stakeholder and Intergovernmental Relations
· Skills:
o Strategic Thinking
o Sales and Business Development
o Partnerships
o Product Development
o Strong Communication
o Integrated Portfolio Leadership
o Commercial Acumen
o Programme and Project Management
o Stakeholder Engagement
o Negotiation and Influencing
o Analytical and Decision-Making Skills
o Problem Solving
o Financial Acumen
o Performance Management
o Communication and Presentation
o Report Writing
· Key Responsibilities
· Provide integrated strategic leadership for Grow portfolio.
· Drive commercial growth, revenue optimisation and market development.
· Lead customer experience, service delivery and universal access.
· Integrate commercial, customer and service operations.
· Lead executive stakeholder, regulatory and intergovernmental relations.
· Drive governance, risk, compliance and operational excellence.
· Lead financial sustainability, people leadership and performance management.
Minimum requirements
Qualification(s):
o B Degree / Post graduate qualification in Commerce/ Business Management/ Business Administration/ Economics/ Finance or Engineering, at NQF Level 8 with 480 credits.
o MBA or equivalent post graduate qualification will be an added advantage
Experience:
o 15 Years extensive experience in competitive B2B commercial operations, strategic account management, telecoms/ financial services/energy markets, customer operations, electrification, service delivery, developmental programmes or related executive environments within large and complex organisations.
o At least ten (10) years of this experience should have been obtained at senior management level, of which five (5) years should have been obtained at executive or senior general management level.
Eskom is committed to being an employer of choice, one that inspires highly talented employees to join and stay, and it continues to attract and retain the best talent to achieve organisational goals.
“Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups. Eskom reserves the right not to make an appointment to the posts as advertised. Candidates with disabilities are encouraged to apply for positions.”
“If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”
